FAQs
Here are some of the questions we're asked most frequently about Candlera Candle Sand. If you don't see the information you're looking for, please don't hesitate to get in touch with us.
Candlera Candle Sand is a 100% natural and unscented product. However, if you'd like a scented experience, you can infuse the sand with your preferred candle fragrance oil before lighting it. As the candle sand melts, it will gently release the aroma.
Please use caution - fragrance oils are highly flammable and should never be added to an already burning candle.
Each wick burns for around 10 hours. Total burn time depends on how you use it - relighting wicks, adding more sand, using multiple wicks at once, and refreshing intervals all affect longevity.
As a reference: a 650g bag can offer over 80 hours of burn time, often longer than traditional candles - depending on your usage habits.
No, you can relight the same wick multiple times and burn it as long as it lasts. We provide a kit of wicks with every candle sand pack so you can refresh your candle as often as you'd like to make it look new again. You can also cut the wick and re-use the part that hasn't been used yet or flip the wick to bury the melt pool for zero waste while still making your candle look brand new. Keep in mind that cutting the wick will shorten the burn time.
If your wick goes out quickly, it’s likely positioned too far above the surface.
To ensure proper burning, insert the wick so that only about 0.5 cm remains above the candle sand. If too much is exposed, it may burn unevenly or extinguish prematurely.
Yes, our candle sand is plant-based, clean-burning, and pet-friendly. While they are not technically edible and involve burning with real fire, they are non-toxic and not expected to be harmful if a small amount is ingested. However, we recommend keeping them out of reach of pets. Additionally, it's reassuring to know that pearled candles self-extinguish if accidentally spilled, as the pearls snuff the flame.
Absolutely! Our white candle pearls float on water. Add decorations into a vase, fill it with water until the decor is submerged, and then pour Candlera Sand on top. Pour at least 3cm (1.1 in) height of white pearls on top of the water, ensuring that the bottom of the wick does not touch the water.
Our candle sand is crafted from highly purified plant-based wax, completely free of parabens, paraffin, or fragrances. Additionally, our candle wicks are made from natural cotton, ensuring that we offer the safest candle option.
We offer fast, tracked shipping via FedEx:
- 2–5 business days
- 5–10 business days
You’ll receive real-time tracking for a smooth and reliable delivery.
Yes! We offer competitive wholesale pricing tailored for: restaurants, hotels, flower & gift shops, e-shops, spas, boutiques, and event planners, etc.
Candlera Candle Sand is an elegant, sustainable, and cost-effective solution your customers will love.
If you're interested, simply reach out via www.candleracandle.com and share your company details - including business name, website, and VAT number.
Once we review your information, we’ll be happy to continue the conversation and explore a potential partnership.